MANUAL OF FAQS

How do i register at the Big Win City?

What is the minimum amount of gaming credits I need to purchase?

Do i have to pay to try out the games?

No Games, Games not avaliable

Can I purchase more fun money casino chips?

CONNECTION

What is my username and/or password?

I forgot my password, what should i do?

What if i try logging in and it does not connect?

How do i open an account?

DEPOSITS AND WITHDRAWALS

How do I purchase credits?

How do I cash-in my winnings?

Reversal of a withdrawal

Chances of winning?

Why do the slot wheels just keep spinning and don't stop? Why does the roulette ball just keep spinning and doesn't stop?

Why do the cards not flip over during a hand?

How can i view exactly what cards have been dealt?

Exciting competitions and prizes!

SECURITY

Is my credit card number safe in your hands?

What fraud prevention and security measures are in place?

How safe is it to give my credit card details over the internet? Are my account number and password safe?

Can I register a credit card at this city that is not in my name?

Is my information secure?

CONCIERGE SUPPORT

What do I do if I need technical assistance?

LEGAL ASPECT

What is the minimum age required to play?

Is Big Win City licensed?

PROMOTION

What are promotions?

What are wagering requirements?

Can I tell my friends?

AML

BANKING

CRYPTO; THE EVOLUTION & REVOLUTION OF MONEY

COOKIE POLICY

PRIVACY POLICY